Legal Notice

This website is owned and operated by EPRICE COMPANY LTDA, an e-commerce company registered in Brazil.

1. Company Information

Legal business name: EPRICE COMPANY LTDA
CNPJ: 46.257.488/0001-38
Registered address: R Mistral (Jd Bom Clima) 332, Edif The Point, Sala 209A, Despraiado, Cuiabá - MT, Brazil, ZIP Code 78048-222
Customer support email: support@nivaleshop.com

For customer support, order inquiries, or legal matters related to this website, customers may contact us using the details above.

2. Business Activity

Nivalé is an online retail store operated by EPRICE COMPANY LTDA. We sell physical consumer goods through our website to customers in selected countries.

Our business operates exclusively through e-commerce. We do not maintain a public retail storefront for in-person shopping.

3. Website Use

By accessing and using this website, you agree to use it only for lawful purposes and in accordance with our Terms of Service, Shipping Policy, Refund Policy, and Privacy Policy.

You may not use this website:

  • for fraudulent or unlawful purposes

  • to interfere with the security or functionality of the site

  • to misuse our content, branding, product listings, or customer support channels

We reserve the right to refuse service, cancel orders, or restrict access where misuse, fraud, abuse, or violation of our policies is suspected.

4. Product Information

We make reasonable efforts to ensure that all product descriptions, images, pricing, availability, and other content on this website are accurate and up to date.

However:

  • product images are for illustrative purposes and may vary slightly from the delivered item

  • colors and appearance may differ depending on device or screen settings

  • minor differences in packaging, branding, or design may occur due to supplier or manufacturing updates

  • availability may change without notice

We reserve the right to correct any typographical errors, inaccuracies, or omissions at any time without prior notice.

5. Pricing and Orders

All prices displayed on this website are shown in the currency selected on the storefront and are subject to change without notice.

By placing an order, you confirm that:

  • the information you provide is accurate and complete

  • you are authorized to use the selected payment method

  • you understand that your order may be subject to review for fraud prevention or verification purposes

We reserve the right to reject, limit, or cancel any order at our discretion, including when an order appears fraudulent, unauthorized, or inconsistent with our policies.

6. Shipping and Delivery

We ship products to eligible destinations as described in our Shipping Policy.

Delivery times shown on the website are estimated only and are not guaranteed. Delays may occur due to customs processing, carrier issues, weather conditions, peak demand, or other circumstances beyond our control.

Customers are responsible for providing a correct and complete shipping address at checkout.

7. Refunds and Returns

Refunds, returns, replacements, and related requests are governed exclusively by our Refund Policy.

Customers are encouraged to review that policy carefully before purchasing. Eligibility for refund or replacement depends on the circumstances of the order and compliance with the conditions stated in the policy.

8. Intellectual Property

All content on this website, including but not limited to text, logos, graphics, icons, product descriptions, images, page layouts, and branding elements, is the property of EPRICE COMPANY LTDA or used under appropriate authorization.

No part of this website may be copied, reproduced, distributed, republished, or exploited for commercial purposes without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, EPRICE COMPANY LTDA shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • the use of this website

  • inability to access the website

  • delays in delivery

  • third-party carrier issues

  • technical failures, interruptions, or errors

  • unauthorized access to data beyond our reasonable control

Nothing in this Legal Notice excludes rights that cannot be excluded under applicable consumer protection laws.

10. Third-Party Services

This website may use third-party tools and services, including payment processors, logistics providers, analytics tools, and marketing platforms.

We are not responsible for the independent policies, actions, or service interruptions of third-party providers. Customers should review the relevant third-party terms where applicable.

11. Privacy and Data Protection

The collection, use, and protection of personal data are governed by our Privacy Policy.

By using this website or placing an order, you acknowledge that your data may be processed as necessary for order fulfillment, customer support, fraud prevention, legal compliance, and website operation.

12. Governing Law

This website is operated by a company registered in Brazil. These legal notices and the use of this website shall be interpreted in accordance with the applicable laws governing the business operations of EPRICE COMPANY LTDA, without prejudice to mandatory consumer protections that may apply in the customer’s country of residence.

13. Contact

For legal, compliance, or customer support inquiries, please contact:

EPRICE COMPANY LTDA
Email: support@nivaleshop.com

Address: R Mistral (Jd Bom Clima) 332, Edif The Point, Sala 209A, Despraiado, Cuiabá - MT, Brazil, ZIP Code 78048-222