Privacy Policy
Privacy Policy – Nivalé
Last updated: 2026
This Privacy Policy describes how Nivalé collects, uses, protects, and shares your personal information when you visit or make a purchase from our website. By using our website, you agree to the terms of this policy.
1. Company Information
Nivalé is an international e-commerce business operating globally and offering products through our website. This Privacy Policy applies to all users, visitors, and customers, regardless of location.
2. Information We Collect
When you visit or make a purchase on our website, we may collect:
Personal Information
• Full name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Payment details (securely processed by third-party providers)
Order & Technical Information
• Order history and purchase details
• IP address
• Device, browser type, and usage data
• Cookies and similar tracking information
3. How We Use Your Information
We use your data for purposes including:
• Processing and fulfilling orders
• Communicating about your order
• Providing customer support
• Preventing fraud and unauthorized use
• Improving website performance and user experience
• Internal analytics and performance monitoring
We do not sell or rent your personal data to third parties.
4. Analytics & Tracking Technologies
We may use analytics tools to better understand how visitors interact with our site. These tools collect anonymous or aggregated data and do not personally identify you.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
• Maintain shopping carts
• Remember preferences
• Improve user experience
• Analyze traffic and performance
You can disable cookies in your browser settings, though this may affect some site functionality.
6. Data Sharing
We share personal information only with trusted service providers when necessary for:
• Order processing and fulfillment
• Payments and fraud prevention
• Shipping and logistics
• Analytics and website services
These third parties may only use data to perform services for us and cannot sell or misuse it.
7. Data Retention
We retain personal information only as long as necessary to:
• Fulfill orders
• Comply with legal and accounting obligations
• Resolve disputes
• Enforce our policies
When data is no longer needed, it is securely deleted or anonymized.
8. Data Security
We implement reasonable security measures to protect your information. Payment data is processed through PCI-compliant systems, and we do not store full credit card information on our servers.
9. Your Data Rights
Depending on your location, you may have rights regarding your personal data, such as:
• The right to access your information
• The right to correct or delete your data
• The right to limit or object to processing
To exercise these rights, contact us at support@nivaleshop.com.
10. International Data Transfers
Because we operate internationally, your data may be transferred and processed outside your country of residence. By using our website, you consent to these transfers in accordance with this policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in operations, legal requirements, or regulatory standards. The latest version will always be posted on this page with a revised date.
12. Contact Information
If you have questions or concerns about this Privacy Policy or how your data is used, please contact us:
📧 support@nivaleshop.com
Customer Support Hours: Monday to Sunday, 9:00 AM – 6:00 PM (GMT)
Last updated: 2026