Terms of Service

5. Terms of Service

These Terms of Service govern your use of nivaleshop.com and any purchases made through the site. By accessing our website or placing an order, you agree to these terms. The website is operated by Eprice Company Ltda (CNPJ: 46.257.488/0001-38).

5.1 Eligibility

By using our website, you confirm that you are at least 18 years of age or have the consent of a legal guardian. You agree to provide accurate and complete information when placing orders.

5.2 Products & Descriptions

We make every effort to display our products as accurately as possible, including images, colors, and descriptions. However, slight variations in color or appearance may occur due to screen settings. Product descriptions are provided in good faith and to the best of our knowledge.

Our eyewear products — including multifocal, blue light blocking, and photochromic glasses — are lifestyle and visual-aid accessories. They are not medical devices and are not a substitute for professional eye care or prescription lenses. We recommend consulting an eye care professional for clinical visual conditions.

5.3 Pricing & Availability

Prices are displayed in USD and are subject to change without prior notice. We reserve the right to correct pricing errors. Product availability may change, and we reserve the right to cancel orders if a product becomes unavailable after purchase, in which case a full refund will be issued.

5.4 Payment

We accept the payment methods shown at checkout. By submitting your payment, you confirm that you are authorized to use the chosen payment method. Transactions are processed securely via Shopify Payments and other certified payment gateways.

5.5 Order Acceptance

Placing an order constitutes an offer to purchase. Your order is accepted when we send you a shipping confirmation email. We reserve the right to cancel any order before shipment if fraud is suspected, if the item is out of stock, or for other legitimate business reasons. In such cases, you will be fully refunded.

5.6 Intellectual Property

All content on nivaleshop.com — including brand names, logos, product images, and text — is the property of Nivalé / Eprice Company Ltda and is protected by applicable intellectual property laws. Unauthorized reproduction or use is prohibited.

5.7 Limitation of Liability

To the maximum extent permitted by applicable law, Nivalé shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount paid for the relevant order.

5.8 Governing Law

These Terms of Service are governed by the laws of Brazil. Any disputes arising from these terms shall be subject to the jurisdiction of Brazilian courts, without prejudice to any mandatory consumer protection rights you may have under the laws of your country of residence.

5.9 Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective upon posting to the website. Continued use of the site after changes constitutes acceptance of the updated terms.